Creating a New User
Admins have the ability to create a new user in the platform along with edit and delete current users.
To do this, go to the left navigation area and click the Administration dropdown seen below, then the Users option.
From there, you will see the below screen pop up. On this screen you have a few options, you can create a new user by selecting "Create User", or edit the current users.
When creating a new user, you will be required to complete the user profile. You must complete all required fields, then select the "Save" option. Upon saving, the new user will be emailed their temporary password used to login. Upon their initial login, they will be prompted to change their password.
There may be some cases where you cannot create a new user and you receive an error when trying to save. This usually occurs when you are trying to add a new user with a matching email address who you have previously deleted from the platform. If this happens, simply reach out to our support team via the chat window with the name and email address of the user and we will enable the previously deleted account. You can also email us at support@denimsocial.com.