There are a few ways you (as the admin) can choose to be alerted when new activity occurs in the Denim Social platform. Aside from receiving approval emails as part of the approval workflow, you can opt in to receive alerts regarding the activity in our account.


Alerts are set up in Notifications->Alerts.

Click on add Create Alert button and select activity on a specific network or networks, based on Search’s or based on keywords.

Select the user who needs to receive these alerts and click Save.

You can set up Activity & Listening Alerts

Alerts:

  • Activities: you can set up an email alert for Activity on any social network page(s) (example: activity on a specific user's page like a new post).

  • Listening: you can set up a listening alert within Denim Social that will email you whenever your specified key words are mentioned. Before you create an email alert for a listening search, you need to add a Listening Search within the listening module. For more information on setting up a search, check out this article on Listening

  • Specific Words: if you add a word to this field, your email will only show results for activity or listening searches that includes that word. To get more specific in your search, put the exact word or term in quotes (example: if you want to return only results that include Denim Social, put "Denim Social: in the specific words field)

Summary report: with this function, you can set up an automatic email showing the activity of a specific page or page in a specific time frame. You can also add a search term. Example: you can set up a daily summary report that will pull in all posts that day from your brand page LinkedIn, Facebook and Twitter. For more information on how to set up a summary report, check out this article

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